⚡How to Cultivate Customer Loyalty

If you're struggling to retain customers of your brand, it could be because of "support".

One of the ways that some well-known brands cultivate customer loyalty aside from:

• providing top-notch customer experience

• building a brand identity

• or implementing loyalty campaigns

...is to share with them your ADVOCACIES.

One brand that does this is Kahawa 1893.

Kahawa 1893's founder, Margaret Nyamumbo is from Africa.

Aside from uplifting the African coffee industry. She had been advocating for African women farmers' empowerment.

In this week’s edition, we will breakdown how Kahawa 1893’s mission brings them not only the fulfillment but also cultivate customer loyalty to the brand.